The second article was referencing performing selective startup to troubleshoot on your end side of things. I am banking on KB4549951 as the root cause of the issue. Norton being referenced in the crash report as being what was caused to crash doesn't necessarily indicate it as the cause. You most certainly don't have to remove it, I am suggesting that you do as a matter of determining if it is the cause. Not all the issues being seen are the same but ARE related to KB4549951. KB4549951 was the April patch Tuesday cumulative update referenced in the article I posted which is causing blue screens and boot issues for Windows users. TarekAsh. KB4550945 was an "optional" update which came after the April patch Tuesday. Probably caused by : SRTSP64.SYS ( SRTSP64+c5c1 ) ![]() ![]() ![]() Windows 10 was giving a blue screen 2-3 times a day with messages AP Index Mismatch, Faulty hardware corrupted page, System thread exception not handled, Kernel data inpage error. System Service Exception, SRTSP64.SYS, and Memory Management.Ä«ugCheck 1A,
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |